Administrator
An Administrator is a user who does not use Sidekick to conduct or participate in a Review but only interacts with the tool to ensure other users operate smoothly and efficiently in it. An Administrator may perform the following actions in Sidekick:
Set GENESYS server location
Purge event records and reset notifications
Terminate a faulty session
Enter organization information
Limited deputized actions on behalf of Review Owners or Leads.
An Administrator will require Administrator’s privileges as specified in GENESYS Users and Groups.
Frequently used pages:
Administrative.