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Administrator

An Administrator is a user who does not use Sidekick to conduct or participate in a Review but only interacts with the tool to ensure other users operate smoothly and efficiently in it. An Administrator may perform the following actions in Sidekick:

  • Set GENESYS server location

  • Purge event records and reset notifications

  • Terminate a faulty session

  • Enter organization information

  • Limited deputized actions on behalf of Review Owners or Leads.

An Administrator will require Administrator’s privileges as specified in GENESYS Users and Groups.

Frequently used pages:

  • Administrative.

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